Welcome to the Gravity Care Help Center
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Article Categories
Creating a member account
How do you download the app on your iPhone?
How do I create a member account?
How Gravity Care Works
What is client onboarding, anyway?
How can I give feedback about Gravity Care?
How do agency owners list their services on the Gravity Care platform?
Who can list their care services on Gravity Care?
What is Gravity Care and how does it work?
Managing your member account
How do I reset or change my password?
How do I complete my member registration?
Member Account Security
Can I change my email address?
How can I keep my member account secure?
Safety
How to Submit A Case
What are some safety tips for the caregivers?
Settings and Notifications
How do I manage my notification settings?
How do I edit my account settings or profile?
Verification
Does Gravity Care conduct background checks on members?
How do I verify my phone number?
Why do I need a Gravity Care Profile?