Learn more about how you can keep your account and information secure.
Keep your password at least 8 characters long, have letters, numbers and special characters ( eg: %,*,$,@,!). Memorize your password and make it unique. When you reset a password in Gravity care, the new password should not match with the last three passwords.
Find out more on how to Reset your password
App Online Security
Keep your smartphone devices and software up to date.
Only Download from Trusted Sources.
Avoid Saving Passwords.
Invest in Mobile App Security Services.
Lock your smartphone.
In-app Payments and Messaging
Gravity Care asks that you keep all your payment and communications in-app. Carefully examine emails claiming to be Gravity Care or transfer funds outside the Gravity Care platform.
Clients will be notified by our Escrow partner to wire the funds with an email and call in-person to verify.