Here are some tips to help you to accept your booking with confidence.
Search and accept booking request with confidence
Read care family profile thoroughly paying attention to their ratings and reviews by other caregivers. Check if the client or care family photo is current, who is looking for care, the age of the care recipient, and the language they speak. Review their care needs, care rules, daily tasks listed, and limitations in the daily activities listed for them or to their loved ones.
Actively read care family ratings and reviews
Look through from the past care members to find a great fit for you. You’ll find ratings in multiple dimensions such as: how friendly the family is, is the house safe to work, are they, good communicators, cooperative, good listeners, detailed reviews with original feedback. The reviews and ratings are only shared by caregivers who have worked at the care family.
How safe is the house?
Read the reviews from other caregivers on the care family home conditions such as from bathroom fixtures to kitchen conveniences, Carbon Monoxide detectors, poor lighting, unsafe walking in entryways, cracked sidewalks or uneven surfaces. Safety in-home care not only includes the care received by families also the safe delivery of care, and the location of care.
Always get paid on the Gravity Care platform
Stay on our app, keep yourself, and your personal information protected when you are at the care family house. Our platform is cashless, so you don’t have to pay, but receive money deposited in your bank account if you are an individual contractor otherwise, your agency shall take care of your payment. You should never be asked to provide credit card information, or otherwise, get paid by the care family directly. If you are, Submit A Case in the app located in the settings screen.
Read how to Submit A Case.